Network System Support-0803/OPS/NSS/NIG
Providing
helpdesk support duties to all Authenticated users on the network including
Apple Mac users in the company including installation and configuration
services.
Maintaining
the daily / monthly backup of data in all VBN offices including Abuja and Port
Harcourt and liaising with the IT Contact personnel in each of the offices on
all IT-related issues.
Providing
required IT-support which include but not limited to Windows Operating Systems
and Server Applications.
Troubleshooting
and resolving of network problems.
Maintain the
IT network including servers, switches and all other IT-network related
equipment.
On-call and
after hours support.
Installs or
modifies existing installations of networked computer hardware, software, and
other components.
Provide 2nd level
support for all business applications and other applications used in the
company.
Ensuring
that the firewall security aspect of the IT overall security implementation is
maintained and supported.
Research and
certify the operation and compatibility of hot fixes (patches), new versions of
vendor provided applications and appliances, across a variety of hardware and
software platforms
Work with Customers to activate services; and
assist with problem resolution as required.
Education, qualifications and special training:
BSc / HND Computer Science / Engineering
BSc / HND Electrical / Electronics Engr.
MCSE / MCP / CCNA / CCNP
Experience:
System & Network Administration
Helpdesk services
Network security
Mac Apple Server / System administration and
support
Fortigate administration
WiFi implementation and support
Location
:
Lagos
Vodafone Lagos Office
Job Type : Full-time
Employment Type : Permanent
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