ATM Custodian at Standard Bank Group

·         Job ID: 15433

·         Job Sector: Banking

·         Closing Date: Feb 29 2016

·         Country: Nigeria

·         Region/State/Province/District: Abuja

·         Location: Abuja

JJob Details

Customer Channels

Job Purpose

Business requirement

Key Responsibilities/Accountabilities

Asset Custodianship

·         Ensure that laid-down instructions for handling and movement of treasury cash to and from tellers SBV are adhered to

·         Ensure that current stock of blank forms received is recorded and signed for according to laid-down procedures

·         Ensure that record keeping is carried out according to laid-down instructions for treasury cash, blank forms and safe custody items

·         Ensure that swept deposits are correctly handled appropriately

·         Ensure that all irregular items have been actioned before the end of the day

 Monitoring of cash holdings

·         Ensure that cash does not exceed prescribed limits

·         Ensure that sufficient cash levels are maintained to meet normal customer requirements

ATM Up-time

·         Ensure that Auto Bank and Auto Cash terminals are always adequately stoked with cash and stationery

·         Maintain close liaison with Auto Bank Control Centre to ensure that equipment problems are dealt with promptly

·         Ensure that potential faults that could cause equipment to malfunction are identified and resolved on time

·         Ensure that all ATM terminals are kept clean and maintained in good condition

 ATM Cash

·         Control ATM cash according to laid-down instructions

·         Balance cash at the required intervals

·         Report and action differences in ATM cash promptly

·         Ensure that ATM cash is safeguarded against unnecessary and preventable loss.

 Reports

·         Action ATM reports as listed on the Duty List promptly

·         Reconcile ATM cash daily

·         Action Care Suspects accurately and on time, resulting in reduced operating losses

·          

Planning

·         Planning is generally on a daily to weekly basis within regular activity cycles

Preferred Qualification and Experience

Minimum 2.2 from University
1-3  years experience

Knowledge/Technical Skills/Expertise

·         Ability to attend to customer queries timeously is required

·         Sound recall of procedures and previous experiences, in order to recognize the appropriate solution to each situation

·         Resourceful, finding practical ways to efficiently deal with voluminous workloads, and remain focused on priority issues

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